*Terms and Conditions* *Effective Date:* 29th July, 2025.

Welcome to Ajoke’s Store Limited (“we”, “our”, or “us”). By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

*1. Overview* Ajoke’s Store Limited is a beauty product retailer. We sell beauty and skincare products sourced from various reputable manufacturers and distributors. We do not manufacture these products ourselves.

*2. Product Information* We strive to ensure that all product descriptions, pricing, and availability are accurate. However, we do not guarantee that all information is error-free, complete, or current. We reserve the right to correct any errors and to update product information at any time without prior notice.

*3. Orders & Payment* All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Prices are listed in pounds (£) of applicable taxes. Payment must be made in full before orders are shipped.

*4. Shipping & Delivery* We aim to process and ship orders promptly. Delivery times may vary based on your location and external factors. We are not responsible for delays once your order is in the hands of the shipping carrier.

*5. Returns & Refund Policy* We want you to be satisfied with your purchase, but please note the following conditions regarding returns and refunds:

*5.1 Return Eligibility* * You may return a product only if it is *unopened, unused, and the seal is intact*. * *Once the product seal is broken*, it will no longer be eligible for return or refund, regardless of the reason.

*5.2 Return Process* * To initiate a return, please contact our customer support within 7 days of receiving your order. * You must provide proof of purchase and ensure the product is securely packaged for return.

*5.3 Shipping Costs* * *The customer is responsible for all return shipping costs*. * If a product is being replaced due to reasons other than an error on our part, the customer will also cover the shipping cost of the replacement product.

*6. Product Issues or Defects* If you receive a defective, damaged, or incorrect item, please contact us within 3 days of delivery. We will assess the issue and provide instructions for a replacement or refund if applicable. Note: claims on opened products will not be accepted unless the product is proven defective and within the manufacturer’s warranty (if applicable).

*7. Limitation of Liability* We are not liable for any allergic reactions, skin sensitivity, or health issues resulting from the use of our products. Always read the ingredients and instructions before use. Consult with a healthcare professional if you have concerns about a product’s suitability for your skin or health.

*8. Privacy Policy* We respect your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

*9. Amendments* We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.

*10. Contact Us* For any questions or concerns about these Terms and Conditions, please contact us at: 📧 Email: info@ajokestore.com 📍 Address: Peckham, London. 📞 Phone: 074-1137-8217
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